{"id":6876,"date":"2024-01-18T16:39:33","date_gmt":"2024-01-18T21:39:33","guid":{"rendered":"https:\/\/metroconnects.org\/?p=6876"},"modified":"2024-01-18T11:03:37","modified_gmt":"2024-01-18T16:03:37","slug":"2024-rate-change","status":"publish","type":"post","link":"https:\/\/metroconnects.org\/2024-rate-change\/","title":{"rendered":"January 2024 Rate Change"},"content":{"rendered":"

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Utility Rate Changes Go Into Effect Jan. 1<\/h4>\n

If you are a MetroConnects customers, you may have noticed a change in your wastewater rates this month. The base charge of $11.72 remained unchanged, but the volume charge increased to $1.85 per 1,000 gallons, a change of 20 cents per 1,000 gallons. MetroConnects\u2019 rates were reviewed by Raftelis, a financial consultant which provides expertise in revenue stability through rate setting for water and wastewater utilities across the United States. Their recommendations were presented to the MetroConnects\u2019 Board of Commissioners in August, 2023.<\/p>\n

The average residential customer uses about 4,000 gallons of water per month. This resident would have seen an increase of $0.80 in their January 1, 2024 bill.
\nThe average residential customer will pay about $19.12 a month in MetroConnects charges. *Note: MetroConnects\u2019 rates do not reflect wastewater treatment, which is provided by Renewable Water Resources (ReWa).<\/p>\n

These rates fund MetroConnects\u2019 operating expenses, annual debt service and capital improvements to our infrastructure. These necessary improvements ensure protections to public health, the environment, and our water.<\/p>\n

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 <\/p>\n

\"\"<\/a>Wastewater Rates<\/h4>\n

Wastewater collection rates are based on water consumption because most of the water you use goes down drains\/toilets and ends up in the wastewater collection system.<\/p>\n

Wastewater collection charges are based on 100% of metered water usage.\u00a0*Note: All residential customers are enrolled in a Six-Month Savings Program, which is in place April through October.<\/em><\/p>\n

High Bills & Leaks<\/h4>\n

An unusually high-water bill is typically caused by a change in water use or a leak.<\/p>\n

Did you have house guests, water your lawn more than usual, or do anything else out of the ordinary that uses a lot of water?<\/p>\n

Check for Leaks<\/h4>\n