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The Latest

Honoring African American Water Pioneers

February 29, 2024

As Black History Month comes to a close, MetroConnects would like to take a moment to recognize African American water pioneers. In the face of slavery, segregation and discrimination, these water professionals broke boundaries. Their innovations continue today to contribute to water system design and the safeguarding of our most precious resource. Norbert Rillieux (1806-1894)

What Causes Sanitary Sewer Backups?

February 15, 2024

The Making of a Mess Have you noticed gurgles or groans coming from your pipes? Slow draining sinks or toilets that seem reluctant to flush? These telltale signs of a sewer backup can strike fear into the hearts of home and business owners. Is this the beginning of a major mess? If you have noticed

MetroConnects Unveils its New Public Portal for Permitting

January 26, 2024

A People-Friendly Portal MetroConnects just made permitting easier! Beginning Monday, Jan. 29, all permits will be processed through the new PLL (permits, licensing, and land) Portal. This will streamline the permitting process, making it easier and faster for you to apply for, pay for, and track permits. Users can access the permitting system directly at

Martin Luther King Jr.’s Legacy

January 19, 2024

MLK’s Commitment to Black Workers’ Rights January 15, 2024, marked the 95th birthday of legendary Civil Rights leader Martin Luther King Jr. King’s impact on the United States and the world has been, of course, extraordinary — from his pivotal role in forever changing entrenched systems of segregation in the U.S., to spearheading the Civil

January 2024 Rate Change

January 18, 2024

Utility Rate Changes Go Into Effect Jan. 1 If you are a MetroConnects customers, you may have noticed a change in your wastewater rates this month. The base charge of $11.72 remained unchanged, but the volume charge increased to $1.85 per 1,000 gallons, a change of 20 cents per 1,000 gallons. MetroConnects’ rates were reviewed

Cold Weather Tips: How to Protect Your Pipes!

January 17, 2024

Protect Your Pipes It’s cold outside! Avoid a frozen fecal matter nightmare this winter and take some steps to keep your sewers safe. Remember, if it is cold enough for water to freeze outside, it is also cold enough for … ahem, other forms of liquid to freeze as well. The expansion of freezing matter

Step in a Puddle, Splash a Friend!

January 11, 2024

Splish Splash They say there is a day for everything. And today happens to be National Step in a Puddle and Splash a Friend Day! Here at MetroConnects, we celebrate this day by making sure we can all splash our friends with water that is CLEAN. Wastewater to Protect Clean Water MetroConnects is a sanitary